QryloTalk

Features

Everything the front desk does, shared by the team.

Six things, done properly. Below them, the honest list of what is not built yet.

  • One number, the whole team
  • Calls and texts in one thread
  • Receptionist steps in when nobody can

Main line

555 0160 · shared

Open now
  1. 1

    Rings the front desk

    DWMLPR
    0–20 s
  2. 2

    Then the whole office

    6 people
    20–35 s
  3. 3

    Then the AI receptionist

    takes a message
    35 s +
01

Shared lines and ring groups

A line is a US number with its own inbox, hours and ring group. Ring one person, a group, or the whole office.

  • Give a number to one person for a private inbox, or share it with the team
  • Ring timeout per number, then a fallback you choose
  • Whoever answers owns the conversation; everyone else can see it
00:00 · quiet
To-do 2Open 6Done 0
PPPriya Patel · new patientVoicemail 0:28 · «about tomorrow's 9 AM…»Voicemail
MLMarcus Lee · returningMissed call · rang 20sMissed
ERElena Ruiz · quoteYou: Quote sent. Does Tuesday work?Waiting
TNTom Nguyen · returningText · «Running 10 min late, still OK?»Open
YESTERDAY
ABAisha Bell · new patientVoicemail 0:41 · called back by SamDone
Incoming on Main · rings 3 people+1 (415) 555-0188 · Priya Patel
02

Team inbox: To-do, Open, Done

Missed calls, voicemails and texts arrive as items with a status and an owner, not as a pile of notifications nobody owns.

  • One thread per contact per line, calls and texts together
  • Internal notes the customer never sees
  • Assign, snooze, mark done; a wrap-up note closes the loop

Main line · inbox

Tue · 9:41 AM

To-do 2

PPPriya Patel

Voicemail 0:28 · new patient

MLMarcus Lee

Missed call · rang 20 s

Internal note · «ask about insurance»

Open 1

JRJordan Reyes

Text · «is Thursday possible?»

Owner · Dana

Snoozed until 2:00 PM · 1
03

SMS with consent built in

Text from the same number your customers call. Consent rules are enforced by the system, not by whoever remembers.

  • STOP and HELP handled automatically on every inbound message
  • Opt-out checked before each send, including scheduled ones
  • Consent source and time recorded per contact

Jordan Reyes

+1 (602) 555 0177 · Main line

Consent · phone call · Aug 30

Hi, can I move Thursday to the afternoon?

Sure, Jordan. 2:30 PM on Thursday is open, want it?

Yes please

Reply from 555 0160…Send

Opt-out checked before every send · STOP and HELP answered automatically

04

AI receptionist

Takes the calls your team can't, on your terms: after hours, or when nobody picks up in time.

  • Answers from knowledge you published; unknowns become messages, not guesses
  • Introduces itself as an AI assistant, confirms name and callback number
  • Leaves a summary and a callback task in the inbox
  • A daily minute budget per workspace; when it's spent, calls fall back to voicemail
Receptionist behavior settings with the AI disclosure switched on
05

Call recording with a consent beep

Off by default. An admin turns it on per workspace, and callers hear a beep when it's on.

  • Recordings and transcripts stay scoped to your workspace
  • Served through short-lived links, never public URLs
  • You are responsible for consent rules in your state; we make the beep and the notice easy

Call with Alex Kim

Main line · 4:12 · answered by Miles

Recorded
0:00 · beep1:484:12

Consent tone

Played at 0:00

Link

Expires in 14 min

06

Hours and routing per line

Business hours in your timezone with holidays, a ring group, a ring timeout, and a fallback.

  • Schedules evaluated on the server with daylight saving handled
  • Publishing a policy applies to new calls only; a call in progress keeps its rules
  • 911 and 933 bypass routing entirely
Weekly hours editor for a line

Not yet

What is not built yet.

We would rather tell you now than surprise you after you have ported a number.

Not yet

Native iOS and Android apps

Today: browser and macOS desktop. Mobile apps are being built and are not part of the current plan.

Not yet

Forwarding to an outside number

Fallbacks are voicemail, the AI receptionist, or a clean miss in the inbox. External forwarding is on the list.

Not yet

Outbound AI calls

The receptionist only answers. It never dials out, and callback tasks are always done by a person.

Not yet

Video, conferencing, integrations

This is a phone system for calls and texts. No video, no meeting rooms, and CRM integrations are not built yet.

Ready when you are.

Six things done properly, and a short honest list. If that is the phone system you want, tell us about your team.

Request early access See pricing